Learner Training -- 1. Talking about language -- A. Grammar words used in this book -- B. Understanding notes in this book -- C. Understanding instructions in this book -- 2. Learning vocabulary -- A. Word combinations -- B. Learn words in families -- C. Pictures and diagrams -- 3. Using a dictionary -- A. What dictionaries do I need? -- B. What information does a dictionary give? -- C. How should I use my dictionary? -- Numbers -- 4. Numbers and years -- A. Zero to ninety-nine -- B. Larger numbers -- C. Years -- 5. Ordering numbers, parts of numbers -- A. Ordering numbers -- B. Decimals, fractions and percentages -- Work -- 6. Jobs -- A. Your job -- B. Other jobs -- C. Dream jobs -- 7. Places, departments and industries -- A. Places -- B. Departments -- C. Industries -- 8. Types of work -- A. Jobs and work -- B. Stopping work -- C. I work with. -- 9. Work and numbers -- A. How many employees are there? -- B. Sites -- 10. Getting to work -- A. Ways of getting to work -- B. Commuting -- 11. Who's the boss? -- A. Managers and employees -- B. Managing departments -- 12. Getting to the top -- A. Getting to the top 1 -- B. Getting to the top 2 -- 13. Skills -- A. Are you good with computers? -- B. Skills -- C. Skilled and unskilled workers -- 14. Qualifications and training -- A. Qualifications -- B. Training -- Time -- 15. Numbers and time -- A. Talking about the time -- B. Start and finish times -- C. Morning, afternoon, evening and night -- 16. Timetables -- A. Timetables -- B. Talking about travel times -- 17. Days and dates -- A. Months and seasons -- B. Days and dates -- C. Public holidays -- 18. Time expressions -- A. Early or late? -- B. Word combinations with 'time' -- C. Adverbs of frequency -- 19. Do you have time? -- A. I don't have time -- B. Are you free on Friday? -- 20. Free time and holidays -- A. Free time -- B. Word combinations with 'have' and 'take' -- C. Going on holiday -- Money -- 21. Numbers and money -- A. Amounts of money 1 -- B. Amounts of money 2 -- C. Approximate amounts -- 22. Prices -- A. Talking about prices -- B. Tax -- C. 'Value' and 'worth' -- 23. Notes and coins -- A. Currency -- B. Changing money -- 24. Call I afford it? -- A. It's so expensive -- B. Careful with money -- C. Loans -- 25. Pay and benefits -- A. Wages -- B. Salaries -- 26. Banks -- A. Accounts -- B. Cards -- Products and Services -- 27. Product details -- A. Dimensions -- B. Features -- 28. Service companies -- A. A service company -- B. Talking about services -- 29. Where's it made? -- A. Manufactured products -- B. Food products -- 30. Where's it sold? -- A. Shops and stores -- B. Direct sales -- 31. Where was it developed? -- A. The first PC -- B. Where were the first PCs produced? -- 32. Product instructions -- A. Follow the instructions -- B. Press the button -- 33. Problems with products -- A. Faults -- B. Guarantees -- Socializing -- 34. Socializing 1: nice to meet you -- A. At the airport -- B. At the office -- C. Saying goodbye -- 35. Socializing 2: at the restaurant -- A. Choosing and ordering -- B. Small talk -- C. Thanking -- Telephoning -- 36. Telephoning 1: starting and ending -- A. Starting informal calls -- B. Starting formal calls -- C. Ending calls -- 37. Telephoning 2: spelling and numbers -- A. Telephone alphabet -- B. Spelling -- C. Numbers -- 38. Telephoning 3: checking information -- A. Showing understanding -- B. Checking and confirming information -- 39. Telephoning 4: messages -- A. Useful expressions -- B. Leaving a message -- Emails, Faxes and Letters -- 40. Emails, faxes and letters 1: business writing -- A. Ways of communicating -- B. Formal and informal -- C. Beginnings -- D. Endings -- 41. Emails, faxes and letters 2: the message -- A. Starting the message -- B. Future action -- C. Enclosures and attachments -- 42. Emails, faxes and letters 3: emails -- A. Email language -- B. Informal emails -- C. Beginnings and endings -- Presentations -- 43. Presentations 1: getting started -- A. Preparation -- B. Introduction -- 44. Presentations 2: the main part -- A. Sections -- B. Slides and handouts -- C. Ending and questions -- 45. Presentations 3: charts and graphs -- A. Pie charts -- B. Graphs and bar charts -- 46. Presentations 4: site tours -- A. Company sites -- B. Introduction to the tour -- C. Guided tour -- Meetings -- 47. Meetings 1: organizing a meeting -- A. Word combinations with 'meeting' -- B. Agendas -- C. Apologies and minutes -- 48. Meetings 2: chairing a meeting -- A. Chairing -- B. Interrupting and stopping interruptions -- 49. Meetings 3: opinions and explanations -- A. Opinions, agreeing and disagreeing -- B. Suggesting and explaining -- Pronunciation of the alphabet -- Verbs
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